Salesforce for
Logistics Industry

Managing shipments, coordinating drivers, and keeping customers informed shouldn’t require juggling multiple systems and endless spreadsheets. Perigeon helps Salesforce for logistics industry companies work smarter with solutions that bring everything together. We help freight companies, 3PL providers, and transportation businesses connect dispatch, tracking, and customer service on one platform so you can deliver on time, reduce costs, and give customers the visibility they expect.

Book a Consultation

Let’s discuss how we can make your project a success.

By submitting this form, you acknowledge and accept Perigeon’s privacy policy.

Overcoming Critical Challenges in Transportation & Logistics

Fragmented Shipment & Customer Data

Disconnected systems between dispatch, tracking, billing, and customer service prevent unified visibility into shipments and client relationships.

Manual Dispatch & Route Planning

Without intelligent automation, coordinating drivers, optimizing routes, and managing capacity becomes inefficient and leads to increased operational costs.

Limited Real-Time Visibility

Lack of real-time tracking and communication creates delays in problem resolution and impacts customer satisfaction.

Complex Partner & Carrier Management

Coordinating multiple carriers, brokers, and warehouse partners without centralized data leads to inefficiencies and communication gaps.

Why Salesforce CRM for Power Companies Is the Preferred Choice

Modern energy operations require unified platforms that connect generation assets, distribution networks, field teams, and customer touchpoints. Salesforce CRM for energy & utilities enables companies to operate with complete visibility by integrating operational data, customer communications, and compliance workflows. This helps organizations improve asset reliability, enhance customer satisfaction, streamline field operations, and adapt quickly to regulatory changes and market demands.

Comprehensive Salesforce Solutions for Logistics Sectors

Perigeon delivers industry-specific solutions designed for freight companies, 3PL providers, transportation businesses, and supply chain operators.

Sales Cloud

Win More Business

Service Cloud

Exceptional Customer Support

Experience Cloud

Customer & Partner Portals

Marketing Cloud

Targeted Client Engagement

FSL Cloud

Fleet & Driver Management

Manufacturing Cloud

Supply Chain Optimization

Salesforce Sales Cloud

Salesforce CRM for logistics gives sales teams complete visibility into customer accounts, shipping volumes, pricing agreements, and opportunity pipelines helping representatives close deals faster and manage complex customer relationships efficiently.

Salesforce Service Cloud

Service capabilities support customer inquiries, outage reporting, service requests, and billing questions across all channels, ensuring timely responses and consistent experiences that build customer loyalty.

Salesforce Experience Cloud

Experience Cloud creates customer portals for shipment tracking, carrier portals for load management, and partner platforms for seamless collaboration enhancing transparency and enabling self-service capabilities across your network.

Salesforce Marketing Cloud

Marketing Cloud enables targeted campaigns for service promotions, customer retention programs, and personalized communications helping logistics companies nurture relationships and expand business with existing clients.

Salesforce FSL Cloud

Field Service manages driver dispatch, route optimization, delivery scheduling, and fleet maintenance efficiently with intelligent scheduling, mobile workforce support, and real-time tracking capabilities.

Salesforce Manufacturing Cloud

Manufacturing Cloud connects demand forecasts with capacity planning and resource allocation giving logistics providers better visibility into volume patterns, optimizing fleet utilization, and improving operational efficiency.

Strategic Benefits for Logistics Companies

Unified Shipment & Customer Visibility

Access complete shipment histories, customer preferences, and communication records in one platform enabling personalized service and faster issue resolution.

Optimized Operations & Efficiency

Intelligent dispatch, route optimization, and automated workflows reduce operational costs while improving on-time delivery performance.

Enhanced Customer Experience

Real-time tracking, proactive notifications, and responsive support increase customer satisfaction and drive repeat business.

Improved Partner Collaboration

Centralized communication and data sharing with carriers, brokers, and warehouse partners streamline coordination and reduce delays.

Scalable Growth

Cloud-based infrastructure supports business expansion into new lanes, services, and markets without technology limitations.

Why Choose Perigeon for Salesforce Implementation for Logistics Company

Perigeon combines logistics industry expertise with certified Salesforce consultants to drive measurable outcomes.

Logistics-Focused Strategy

We align Salesforce solutions for logistics sectors with your operational workflows, customer service goals, and growth strategies to ensure competitive advantage.

Seamless Integration

We connect Salesforce with your TMS, WMS, telematics systems, and accounting platforms to create a unified technology ecosystem without disrupting operations.

Deliver Measurable ROI

We optimize workflows, automate processes, and improve visibility to drive tangible results in operational efficiency, customer retention, and revenue growth.

Expert Implementation Services

With our expertise in Salesforce implementation for the logistics industry, we help businesses streamline workflows, accelerate user adoption, and drive measurable ROI across core functions.

Case Studies

France Based Energy Company

Canada Based Infrastructure Company

Xvantage Integration

Frequently asked questions

How does Salesforce CRM for logistics improve customer service?

CRM for logistics unifies shipment data, customer history, and communication across all channels enabling support teams to quickly resolve inquiries, provide accurate tracking updates, and proactively communicate delays or issues before customers ask.

Can Salesforce integrate with our Transportation Management System?

Yes, Salesforce integration with logistics platforms connects seamlessly with major TMS systems, WMS platforms, telematics providers, and ERP solutions to create unified data flow between operational systems and customer-facing platforms.

How does Salesforce support freight brokerage operations?

Salesforce CRM for transport & logistics manages carrier networks, load matching, customer relationships, and transaction tracking in a single unified system. It streamlines brokerage operations from quote to payment while ensuring complete visibility, better coordination, and improved decision-making across the entire freight lifecycle.

What automation capabilities are available for logistics operations?

Salesforce logistics CRM integration enables automation of load booking, dispatch assignments, shipment tracking notifications, billing workflows, carrier communications, and customer updates reducing manual work and improving accuracy.

Can Salesforce help with driver and fleet management?

Yes, Salesforce solutions for Transportation sectors include Field Service capabilities that provide driver scheduling, route optimization, delivery tracking, maintenance scheduling, and mobile communications helping maximize fleet utilization and driver productivity.

How does Salesforce benefit 3PL providers?

Salesforce Implementation Service for Logistics Company gives third-party logistics providers unified visibility across multiple clients, shipments, carriers, and warehouses enabling efficient multi-client operations, transparent reporting, and scalable growth without administrative complexity.

30-minute Free consultation

Talk to Perigeon’s logistics experts to explore how Salesforce Solutions for the logistics industry can transform your operations, enhance customer experiences, and accelerate growth across your transportation network.